Appendix 1: Product portfolio

Here you can find appendix 1 of the framework agreement, containing the entry into force of contract documents under the framework agrement.

Appendix 1: Product specification for eBSA/FBSA/VULA-traffic

Here you can find appendix 1 of the product supplement, containing specification for eBSA/FBSA/VULA-traffic.

Appendix 1: Service offering

Here you will find appendix 1 of the product supplement, containing information about the service offering.

Appendix 1: SHDSL product specification

Here you can find appendix 1 of the supplementary agreement, containing product specification for Bistream Access SHDS.

Appendix 10: Number porting in relation to International Roaming resale

Here you can find appendix 9 of the product supplement, containing info on the customer's access to TDC NET's systems.

Appendix 1a: ATM BSA product specification

Here you can find appendix 1a of the contract, containing product specification for ATM BSA.

Appendix 1a: Basic products, PSTN

Here you will find appendix 1a of the product supplement, containing information about the basic products that exist for PSTN.

Appendix 1a: Collocation product specification

Here you can find appendix 1a of the product supplement, containing collocation product specification.

Appendix 1a: Ethernet VPN product specification

Here you can find appendix 1a of the product supplement, containing product specification for Ethernet VPN.

Appendix 1a: Fiber BSA product specification

Here you can find appendix 1a of the product supplement, containing product specification for Fiber BSA.

Appendix 1a: Mobile services

Here you can find appendix 1a of the product supplement, containing mobile services.

Appendix 1a: Procedures for Copper

Here you can find appendix 1a of the product supplement, containing procedures for Copper.

Appendix 1a: Product specification

Here you can find a description of the access part of TDC NET's BSA Coax service, for which the customer can provide internet services for their end customers, by utilising Data Transmission on TDC NET's cable-tv network.

Appendix 1a: Product specification for installation services

Here you can find appendix 1a of the framework agreement, containing product specification for installation.

Appendix 1a: Product specification for Raw fiber FTH

Here you can find appendix 1a of the product supplement, containing product specification for Raw fiber FTH.

Appendix 1a: Product specification with co-production

Here you can find appendix 1a of the product supplement, containing information about product specification with coproduction.

Appendix 1a: Product specification with co-production

Here you can find appendix 1a of the product supplement, containing product specification with co-production for VULA Uncontended.

Appendix 1a: Product specification with co-production

Here you can find appendix 1a of the product supplement, containing product specification with co-production for VULA.

Appendix 1a: Service agreements

Here you can find appendix 1a of the framework agreement supplement, containing service agreements.

Appendix 1b: BSA ADSL - without co-production

Here you can find appendix 1b of the contract, containing a product description for ATM BSA without co-production.

Appendix 1b: FAQ Ethernet VPN

In this appendix you will find an FAQ for Ethernet VPN.

Appendix 1b: Fiber Backhaul product specification

Here you can find appendix 1b of the product supplement, containing product specification for the product Fiber Backhaul.

Appendix 1b: Infrastructure and Capacity

Here you can find a description of the capacity part of TDC NET's BSA Coax service, for which the customer can provide internet services for their end customers, by utilising Data Transmission on TDC NET's cable-tv network.

Appendix 1b: Instant Service (Straksservice)

Here you can find appendix 1b of the framework agreement supplement, containing Instant Service (Straksservice).

Appendix 1b: Product specification for Raw fiber BTO

Here you can find appendix 1b of the product supplement, containing product specification for Raw fiber BTO.

Appendix 1b: Product specification without coproduction

Here you can find appendix 1b of the product supplement, containing information about product specification without coproduction.

Appendix 1b: Product specification without co-production

Here you can find appendix 1b of the product supplement, containing product specification without co-production for VULA Uncontended.

Appendix 1b: Product specification without co-production

Here you can find appendix 1b of the product supplement, containing product specification without co-production for VULA.

Appendix 1b: Supplementary products, PSTN

Here you can find appendix 1b of the product supplement, containing information about the supplementary products that exist for PSTN.

Appendix 1b: Technical product specification Raw copper

Here you can find appendix 1b of the product supplement, containing technical product specification for Raw copper.

Appendix 1c: Basic products, ISDN

Here you can find appendix 1c of the product supplement, containing information about the basic products that exist for ISDN.

Appendix 1c: EVPN DSL product specification

Here you can find appendix 1c of the product supplement, containing a product specification for Ethernet VPN DSL.

Appendix 1c: Multichannel

Here you can find appendix 1c of the product supplement, containing information about eBSA Multichannel.

Appendix 1c: Multichannels

Here you can find appendix 1c of the contract, containing a product description for ATM BSA Multichannels.

Appendix 1c: Product specification Multicast

Here you can find appendix 1d of the product supplement, containing product specification for VULA Uncontended Multicast and VOD.

Appendix 1c: Technical product specification Local Loop Unbundling

Here you can find appendix 1c of the product supplement, containing technical product specification for LLU.

Appendix 1d: Multicast

Here you can find appendix 1d of the product supplement, containing product specification for VULA Multicast and VOD.

Appendix 1d: Supplementary products, ISDN

Here you can find appendix 1d of the product supplement, containing information about the supplementary products that exist for ISDN.

Appendix 1d: Technical requirements DSL PSTN Splitter

Here you can find appendix 1d of the product supplement, containing technical requirements for splitters and ADSL or VDSL2 transmission types on PSTN.

Appendix 1e: Product specification with POI0

Here you can find appendix 1e of the product supplement, containing product specification for VULA Uncontended POI0.

Appendix 1e: Service agreements

Here you can find appendix 1e of the contract, containing service agreements.

Appendix 1e: Single Channel QoS

Here you can find appendix 1e of the product supplement, containing product specification for VULA Single Channel QoS.

Appendix 1e: Technical requirements DSL ISDN Splitter

Here you can find appendix 1e of the product supplement, containing technical requirements for splitters and ADSL or VDSL2 transmission types on ISDN.

Appendix 1f: Shared Fiber Access

Here you can find appendix 1f of the product supplement, containing product specification for for Shared Fiber Access.

Appendix 1f: Shared Fiber Access

Here you can find appendix 1f of the product supplement, containing product specification for for Shared Fiber Access.

Appendix 1f: Voice mail

Here you can find appendix 1f of the contract, containing information about voice mail.

Appendix 1g: Parental control abroad

Here you can find appendix 1g of the contract, containing information about using parental control abroad.

Appendix 1g: Transmission plan for TDC NET's copper access net (CMP)

Here you can find appendix 1g of the product supplement, containing the transmission plan for TDC NET's copper access net Cable Management Plan.

Appendix 1h: Balance lock

Here you can find appendix 1h of the contract, containing information about balance lock.

Appendix 1h: Notification procedure

Here you can find appendix 1h of the product supplement, containing notification procedures for new switching points.

Appendix 1h: Product description for Vectoring

Here you can find appendix 1h of the product supplement, containing a description for Vectoring.

Appendix 1h: Vectoring

Here you can find appendix 1h of the product supplement, containing the product description for Vectoring.

Appendix 1i: Pair Bonding

Here you can find appendix 1i of the product supplement, containing product specification for Pair Bonding.

Appendix 1i: Waking *55

Here you can find appendix 1i of the contract, containing information about Waking *55

Appendix 2: Prices

You can find the specific prices for Ethernet Transmission in the price spreadsheet, by using the filter ETRANS.

Appendix 2: Prices

In this appendix you will find set-up and subscription prices for BSA Coax.

Appendix 2: Prices

Here you can find appendix 2 of the product supplement, containing prices and fees for Raw copper and LLU.

Appendix 2: Prices

Here you can find appendix 2 of the product supplement, containing prices for Collocation.

Appendix 2: Prices and fees

Here you can find appendix 2 of the product supplement, containing prices and fees.

Appendix 2: Prices and fees

Here you can find appendix 2 of the contract, containing prices and fees.

Appendix 2: Prices and fees

Here you can find appendix 2a of the product supplement, containing prices and fees for VULA Uncontended.

Appendix 2a: Fiber BSA Prices

In this document you can find a link for the price spreadsheet where you can see the specific prices for Fiber BSA by using the filter Aftaler ’FBSA’.

Appendix 2a: Prices

Here you can find appendix 2a of the product supplement, containing prices for Ethernet VPN.

Appendix 2a: Prices and fees

Here you can find appendix 2a of the product supplement, containing prices and fees for VULA.

Appendix 2a: Prices and fees

Here you can find appendix 2a of the product supplement, containing prices and fees for Ethernet BSA.

Appendix 2a: Prices and fees for Raw fiber FTH

Here you can find appendix 2a of the product supplement, containing prices and fees for Raw fiber FTH.

Appendix 2a: Prices for installation services DSL, telephony and COAX

Here you can find appendix 2a of the framework agreement, containing prices for installation services for DSL, telephony and COAX.

Appendix 2b: EVPN DSL prices

Here you can find appendix 2b of the product supplement, containing prices and fees for EVPN DSL.

Appendix 2b: FBSA Multicast prices and fees

Here you can find appendix 2b of the product supplement, containing prices and fees for Fiber BSA Multicast.

Appendix 2b: Prices

Here you can find appendix 2b of the framework agreement supplement, containing prices.

Appendix 2b: Prices and fees for Raw fiber BTO

In this document you can find a link for the price spreadsheet where you can see the specific prices for Raw fiber BTO by using the filter Aftaler ’Raw fiber BTO’.

Appendix 2b: Prices and fees VULA Multicast and VOD

Here you can find appendix 2a of the product supplement, containing prices and fees for VULA Multicast and VOD.

Appendix 2b: Prices Multicast

In this document you can find a link for the price spreadsheet where you can see the specific prices for eBSA Multicast by using the filter Aftaler ’eBSA Multicast’.

Appendix 2c: Prices and fees Pair Bonding

Here you can find appendix 2c of the product supplement, containing prices and fees for delivery of pair bonding

Appendix 2c: Prices DSL GSHDSL

Here you can find appendix 2c of the product supplement, containing prices and fees for DSL GSHDSL.

Appendix 2c: Prices GSHDL

Here you can find appendix 2c of the product supplement, containing prices for GSHDL.

Appendix 2c: Shared fiber access prices and fees

Here you can find appendix 2c of the product supplement, containing prices and fees for Shared fiber access.

Appendix 2d: Prices for Pair bonding

Here you can find appendix 2d of the product supplement, containing prices for Pair bonding.

Appendix 2d: Prices VLAN supplement DSL

Here you can find appendix 2d of the product supplement, containing prices for the VLAN supplement for DSL.

Appendix 3: Forecasts

Here you can find appendix 3 of the product supplement, containing planning and forecasts.

Appendix 3: Forecasts

Here you can find appendix 3 of the product supplement, containing planning and forecasts for Collocation.

Appendix 3: Forecasts

Here you can find appendix 3 of the product supplement, containing planning and forecasts for International Roaming.

Appendix 3: Forecasts

In this appendix you will find the capacity forecasts TDC NET, on a Capacity group level, in its network expansion. This ensures a continuous and stable expansion - that is carried out in a financially responsible manner, and further ensures the customer's traffic can be conducted without a substantial loss of capacity.

Appendix 3: Forecasts

Here you can find appendix 3 of the contract, containing forecasts and planning.

Appendix 3: Planning and forecasts

Here you can find appendix 3 of the product supplement, containing planning and forecasts.

Appendix 3: Planning and forecasts

Here you can find appendix 3 of the product supplement, containing planning and forecasts. TDC NET uses the forecasts to allocate resources in order to meet our customers' demands.

Appendix 3: Planning and forecasts

Here you can find appendix 3 of the product supplement, containing planning and forecasts. TDC NET uses the forecasts to allocate resources in order to meet our customers' demands.

Appendix 4: Central building list

Here you can find appendix 4 of the product supplement, containing a list of central buildings, technical buildings and the like where Collocation is offered by TDC.

Appendix 4: Demand guarantee

Here you can find appendix 4 of the contract, containing demand guarantee for BSA.

Appendix 4: Service Level Agreement

Here you can find appendix 4 of the product supplement, containing the SLA.

Appendix 4: Service Level Agreement

Here you can find appendix 4 of the product supplement, containing the Service Level Agreement.

Appendix 4: Service Level Agreement

Here you can find appendix 4 of the product supplement, containing the SLA.

Appendix 4: Service Level Agreement (SLA)

Here you can find appendix 4 of the product supplement, containing the SLA.

Appendix 4: Service Level Agreement (SLA)

Here you can find appendix 4 of the product supplement, containing the SLA.

Appendix 4: SIM-card/MSISDN delivery

Here you can find appendix 4 of the product supplement, containing delivery procedures for SIM-card/MSISDN.

Appendix 4b: POI0 for Service Level Agreement

Here you can find appendix 4b of the product supplement, containing the SLA for POI0.

Appendix 5: Cable modem

In this appendix you will find the terms/conditions and delivery procedures for the cable modems used by TDC NET.

Appendix 5: Fault Handling and further processes

Here you can find appendix 5 of the product supplement, containing Fault Handling and further processes

Appendix 5: Fault reporting

Here you can find appendix 5 of the product supplement, containing the process for fault reporting.

Appendix 5: Fault reporting

Here you can find appendix 5 of the product supplement, containing the process for fault reporting.

Appendix 5: Security measures

Here you can find appendix 5 of the product supplement, containing security measures for Collocation.

Appendix 5: Technical requirements - DSL

Here you can find appendix 5 of the product supplement, containing technical requirements for Ethernet VPN DSL.

Appendix 5: User interface mobile administration (NABS)

Here you can find appendix 5 of the product supplement, containing the user interface for the mobile administration system NABS.

Appendix 6: Billing data/billing/payment

Here you can find appendix 6 of the product supplement, containing delivery of billing data/billing/payment.

Appendix 6: Confidentiality agreement

Here you can find appendix 6 of the product supplement, containing the confidentiality agreement for Collocation.

Appendix 6: Fault reporting

Here you can find appendix 6 of the product supplement, containing the process for fault reporting.

Appendix 6: Inadequate delivery

Here you can find appendix 6 of the product supplement, containing mitigation and handling inadequate delivery.

Appendix 6: Service agreements

Here you can find appendix 6 of the contract, containing service agreements.

Appendix 6: Service agreements

Here you can find appendix 7 of the product supplement, containing information about service agreements.

Appendix 7: Billing information

Here you can find appendix 7 of the product supplement, containing billing information.

Appendix 7: Customer access to TDC NET's systems

Here you can find appendix 7 of the product supplement, containing the customer's access to TDC NET's systems.

Appendix 7: DSL approval form

Here you can find appendix 7 of the product supplement, containing the DSL approval form.

Appendix 7: Service agreements

Here you can find appendix 7 of the product supplement, containing information about service agreements for eBSA.

Appendix 7: Service Level Agreement

Here you can find appendix 7 of the product supplement, containing the SLA.

Appendix 7: Service Level Agreement

Here you can find appendix 7 of the contract, containing the Service Level Agreement.

Appendix 7: TDC's Support

Here you can find appendix 7 of the product supplement, containing TDC's support for the reseller.

Appendix 7: Technical requirements

Here you can find appendix 7 of the product supplement, containing technical requirements.

Appendix 8: Business procedures for Landline Resale

In this appendix you will find information about, the business procedures implemented for resale of landline services.

Appendix 8: Dunning and debt collection

Here you can find appendix 8 of the contract, containing dunning and debt collection procedures.

Appendix 8: Dunning procedure

Here you can find appendix 8 of the product supplement, containing dunning procedures.

Appendix 8: Ordering billing inquiry

Here you can find appendix 8 of the product supplement, containing the process for ordering billing inquiry.

Appendix 8: Splitter approval form

Here you can find appendix 8 of the product supplement, containing the splitter approval form.

Appendix 9: Access for TDC NET's systems

Here you can find appendix 9 of the product supplement, containing info on the customer's access to TDC NET's systems.

Appendix 9: Mitigation and inadequate delivery

Here you can find appendix 9 of the contract, containing mitigation and handling inadequate delivery.

Appendix 9: Requirements for ISP-delivered collocation box

Here you can find appendix 9 of the product supplement, containing the requirements for the ISP-delivered collocation box.

Bilag 1g: Pair Bonding Prodspec.

Ethernet BSA PairBonding er et produkt, hvor xDSL-forbindelsen produceres på 2 kobberpar for at levere en given hastighed, i stedet for 1 kobberpar.

Commercial Peering: Appendix 1 Product Specification

This appendix describes the content and extent of the product Commercial Peering. Commercial Peering grants access to peering between TDC NET's network and that of the operator's.

Commercial Peering: Appendix 2 Prices

This appendix contains prices for Commercial Peering.

Commercial Peering: Appendix 3 Fault reporting & service

This appendix describes the required steps the operator should follow, when reporting faults to TDC NET.

Commercial Peering: Appendix 4 SLA

This appendix describes SLA parameters in connection to Commercial Peering. The parameters are based on readings carried out by TDC NET. Therefore, TDC NET can't be held responsible for readings carried out by the operator or any third party. The readings are carried out at random.

Commercial Peering: Contract

This appendix contains the contract for Commercial Peering.

Contract: ATM BSA

Here you can find the contract for ATM BSA.

Contract: BSA Coax

Here you can find the BSA Coax product supplement for the framework agreement, regarding delivery and operations of Commercial and Partner's services.

Contract: Collocation

Here you can find the product supplement for Collocation.

Contract: Copper

Here you can find the product supplement for Raw copper and LLU.

Contract: Ethernet BSA

Here you can find the product supplement for Ethernet BSA

Contract: Ethernet transmission

Here you can find the product supplement for Ethernet Transmission.

Contract: Ethernet VPN

Here you can find the product supplement for Ethernet VPN.

Contract: Fiber BSA

Here you can find the product supplement for Fiber BSA.

Contract: Raw fiber

Here you can find the product supplement for Raw fiber.

Contract: Resale Landline

Here you can find the product supplement for Landline Resale.

Contract: Service Agreements

Here you can find the framework agreement supplement, Service Agreements.

Contract: VULA

Here you can find the product supplement for VULA.

Contract: VULA Uncontended

Here you can find the product supplement for VULA Uncontended.

Current price spreadsheet for 2021

Here you can find the price spreadsheet for 2021.

DeskGuide for FASIN

In this document you will find a DeskGuide for FASIN which we have developed to help ensure a smooth and correct fault handling.

DeskGuide for IT application errors

In this document you will find a DeskGuide for IT application errors which we have developed to help ensure a smooth and correct fault handling.

Destinations with high and low price

Here you will find a list of information about when a given call is charged as high or low price.

European IP Transit: Appendix 1 Product specification

This appendix describes the content and extent of the product European IP Transit. European IP Transit is offered to operators, granting them access to TDC NETs European internet partners through TDC NETs internet backbone.

European IP Transit: Appendix 2 Prices

This appendix contains prices for European IP Transit.

European IP Transit: Appendix 3 Fault reporting & service

This appendix describes the required steps the operator should follow, when reporting faults to TDC NET.

European IP Transit: Appendix 4 SLA

This appendix describes SLA parameters in connection to European IP Transit. The parameters are based on readings carried out by TDC NET. Therefore, TDC NET can't be held responsible for readings carried out by the operator or any third party. The readings are carried out at random.

European IP Transit: Contract

This appendix contains the contract for Commercial Peering.

Framework agreement between TDC NET and the customer

Here you can find the framework agreement for the delivery and operation of TDC NETs wholesale services, between TDC NET and the customer.

Framework agreement supplement: Service Level Agreement for TDC NET's IT systems.

Here you can find the framework agreement supplement, containing the SLA for TDC NET's IT systems.

Framework agreement supplement: XML interface

Here you can find the framework agreement supplement, regarding the use of XML components with TDC NET's systems.

Framework agreement XML Appendix 1: TDC NET systems

Here you can find appendix 1 of the framework agreement supplement, containing information about TDC NET systems using the XML interface.

General Terms & Conditions

Here you can find the framework agreement, containing the general terms and conditions, for the delivery and operation of TDC NET's wholesale services.

Global IP Transit: Appendix 1 Product specification

This appendix describes the content and extent of the product Global IP Transit. Global IP Transit is offered to operators, granting them access to global internet through TDC NET's internet backbone.

Global IP Transit: Appendix 2 Prices

This appendix contains prices for Global IP Transit.

Global IP Transit: Appendix 3 Fault reporting & service

This appendix describes the required steps the operator should follow, when reporting faults to TDC NET.

Global IP Transit: Appendix 4 SLA

This appendix describes SLA parameters in connection to Global IP Transit.

Global IP transit: Contract

In this document you will find the contract for Global IP transit.

How to: Price spreadsheet

Here you can find a how to guide for the price spreadsheet.

KPI-rapport for Q4 2020

Price list: International Interconnection

Here you can find the latest price list for International Interconnection.

Price list: International ISDN

Here you can find the latest price list for International ISDN.

Quickguide for FASin

How to use FASin

Supplementary agreement: SHDSL to ADSL

Here you can find the supplementary agreement for Bitstream Access SHDSL to ADSL.